The Gloss Factory

Frequently Asked Questions About The Gloss Factory

What's the difference between French polishing and polyurethane finishes at The Gloss Factory?

French polishing is a traditional shellac-based technique that builds up layers for a deep, hand-rubbed lustre — ideal for antique furniture or high-end timber pieces where authenticity matters. Polyurethane finishes, on the other hand, offer a more durable protective coat suited to modern joinery, cabinetry, and heavily used surfaces. The Gloss Factory applies both methods depending on the piece and desired outcome, so if you're restoring a heritage dining table, French polish brings out the grain beautifully, while polyurethane works better for kitchen benchtops or commercial joinery.

Can The Gloss Factory apply pearlescent or metallic specialty coatings to custom furniture?

Yes, they offer specialty coatings including pearlescent and metallic finishes, which go beyond standard gloss or satin options. These coatings are particularly popular for statement furniture pieces, feature walls, or bespoke joinery projects where you want a unique visual effect. The pearlescent finish creates a subtle shimmer that shifts with light, while metallic coatings deliver a bold, contemporary look. It's precision work that requires experience to apply evenly, especially on larger surfaces or intricate timber detailing.

Does The Gloss Factory refinish tired timber furniture, or only work on new pieces?

They specialise in furniture restoration and refurbishment, so bringing tired or damaged timber pieces back to life is a core part of their service. Whether it's stripping old varnish, repairing surface damage, or completely refinishing worn dining chairs or cabinets, they handle the full process. Their timber staining and finishing work means they can match existing tones or shift the colour entirely, making older furniture look factory-fresh or transforming pine into something resembling walnut or mahogany.

What's involved in The Gloss Factory's glass splashback painting service?

Glass splashback painting involves applying colour to the reverse side of toughened glass panels, typically used behind kitchen cooktops or in bathrooms. The Gloss Factory preps and paints these panels to your chosen colour, creating a sleek, easy-to-clean surface that's more customisable than standard tiles. The process requires careful surface preparation and precise application to avoid streaks or inconsistencies, and the polyurethane paint finishes they use ensure the colour stays vibrant and bonds properly to the glass substrate.

Is The Gloss Factory open for drop-offs at their Smeaton Grange workshop?

They operate weekdays from their Smeaton Grange base, which is set up for detailed workshop-based finishing rather than mobile residential painting. If you've got furniture or joinery pieces that need refinishing, you'd typically arrange drop-off or collection directly with them. Given the nature of French polishing and polyurethane work — which often requires controlled environments, drying time, and multiple coats — most jobs are completed at their workshop rather than on-site, ensuring the finish cures properly without dust or environmental interference.